Frequently Asked Questions

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Here you’ll find the most common questions about our products, shipping, orders, and care. If you don’t see what you’re looking for, feel free to contact us — we’re always here to help.

Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
LUXE LENGTHS
Soft Body Wave Bundle
Soft Body Wave Bundle
Kinky Straight Bundle
Kinky Straight Bundle
Deep Curl Bundle
Deep Curl Bundle
Classic Straight Bundle
Classic Straight Bundle